Riders’ social media posts suggest hundreds are unhappy with alleged pay cuts
Several residents, including restaurateurs, took to social media to express their anger at the ‘delays’ as delivery giant Deliveroo faced work-related issues.
The restaurant’s co-owner, Annu George, said he hadn’t received any orders from Deliveroo all day. “It’s quite unusual,” she said. “Usually we receive several meal orders on the Deliveroo platform but today we received nothing. Towards the evening we received an email from them saying they were working to resolve their issues.”
The riders’ social media posts suggested hundreds of them were unhappy with the alleged pay cuts and refused to cooperate until they were granted ‘better working conditions’. The company reportedly cut order rates and increased working hours for its drivers after fuel prices rose.
In a late evening email to its catering partners, Deliveroo said: “We are currently facing an issue with our riders, where riders are on strike and refusing to attend their shifts and deliver orders. Rest assured that our team is working closely together to resolve this issue as quickly as possible while continuing to protect Deliveroo passenger revenue.
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Some runners took to Twitter saying the drop-per-drop rate had been drastically reduced, while others claimed they were being forced to work longer.
Some others asked to become direct employees of the company rather than being employed through a contractor.